You only notice service management when it's missing.


We are pleased to present our diverse program to you

Modeling and design of services

Practical reports and solutions for modeling services and the CMDB.

From the service portfolio to the service catalog to the request catalog

These 3 things are not the same and they build on each other. The theory reads well, but in practice there are sometimes huge problems and some fail due to the confusion of terms between Services, Products, Solutions and Systems.

AI, automation and monitoring in service management

The number of great tools and services has risen sharply recently. You can find out about the current state of the art at Service Space.

Service management for the agile world with DevOps, Scrum and Lean

DevOps, Scrum and Lean are firmly anchored in service management. At Service Space, we deal with theory and practice. The focus here is also on the exchange of experience.

Conquering the compliance mountain

The requirements of European and national legislation are increasing and are directly and indirectly affecting more and more service providers. Get tips from people who are already working intensively on the preparations for NIS2, NISG and DORA.