Cookies
Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage.
We use cookies to make our website more user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser the next time you visit our website.
If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.
If cookies are deactivated, the functionality of our website may be restricted.
Embedded content from other websites
Posts on this website may contain embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves exactly as if the visitor had visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking services and record your interaction with this embedded content, including your interaction with the embedded content if you have an account there and are logged into that website.
How long we store your data
If you contact us using the form on the website or by email, the data you provide will be stored by us for a maximum of six months for the purpose of processing the inquiry and in the event of follow-up questions. We do not pass on this data without your consent.
For users who register on our website, we also store the personal information they provide in their user profiles. All users can view, change or delete their personal information at any time (the user name cannot be changed). Website administrators can also view and change this information.
We would like to point out that for the purpose of simplifying the shopping process and for subsequent contract processing, the webshop operator stores the IP data of the connection owner within the framework of cookies, as well as the data provided on name, address and e-mail address. In addition, the following data is also stored by us for the purpose of processing the contract:
- Company name and VAT ID
- Telephone number (if provided)
- Login data, if a customer account has been opened
The data you provide is required to fulfill the contract or to carry out pre-contractual measures. We cannot conclude the contract with you without this data. Data is not transferred to third parties, with the exception of the transfer of billing data to our tax advisor to fulfill our tax obligations.
After canceling the purchase process, the data stored with us will be deleted, unless you have previously selected the option “Open customer account”. You can delete a customer account at any time. If a contract is concluded, all data from the contractual relationship will be stored until the expiry of the retention period under tax law (7 years).
The data name, address, company name, VAT ID, services/goods purchased and date of purchase are also stored until the product liability expires (10 years). Data processing is carried out on the basis of the statutory provisions of Section 96 (3) TKG and Art. 6 (1) (a) (consent) and/or (b) (necessary for contract performance) of the GDPR.
What rights you have to your data
If you have an account on this website, you can request an export of your personal data from us, including any data you have provided to us. In addition, you can request the deletion of all personal data that we have stored about you. This does not include data that we are required to retain for administrative, legal or security reasons.
Your rights
In principle, you have the rights to information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or that your data protection rights have been violated in any other way, you can lodge a complaint with the supervisory authority. In Austria, this is the data protection authority.
You can reach us using the following contact details:
ITSM Partner Consulting GmbH
Engerthstrasse 90
1200 Vienna
office[at]itsmpartner.at
Phone: +43 6991 888 9922