SERVICE SPACE 2025

INTERNATIONAL CONFERENCE FOR SERVICE MANAGEMENT

APRIL 8, 2025. VIENNA.

International

Meet international
ITSM experts

8 CPD

Collect
Peoplecert CPDs

10 years

Celebrate 10 years of
Service Space with us

Networking

Expand your ITSM network

Space Night

Let us surprise you! Music and more ...

About Service Space

Setting off into the vastness of service management

Richard Friedl, Host von Service Space, steht auf der Bühne am Rednerpult und beugt sich freundlich lächelnd zum Publikum.

Service Space – the infinite expanses of service management.

Here you can expand your specialist knowledge, make valuable new contacts and take away lots of fresh ideas.

Service Space is Austria’s leading ITSM conference and has been held annually since 2014.
2025 offers 26 program items in 4 streams.
You will gain insights into the latest trends, the most advanced technologies and valuable practical tips. Get ready for a diverse program that includes exciting interactive workshops, motivating keynotes and unique networking opportunities.

Modeling and design of services

From the service portfolio to the service catalog to the request catalog

Generative AI and automation in service management

Service management for the agile world with DevOps, Scrum and Lean

Conquering the compliance mountain - NIS2, DORA & ESG

ESM (Enterprise Service Management) must pay off

See the enthusiasm

5/5

walk/run/fly!
At last!
And also correctly assigned.

TN 2024
5/5

A great event!
An absolute must!

TN 2024
5/5

Ingenious conference at
ITSM-Space for presentations and networking

TN 2024

MORE THAN A CONFERENCE

Service Space is only available once a year. Don’t miss the opportunity to be there live.

Schönbrunn Conference Center

Also in 2025 – for the 10th time Service Space – again in one of the most beautiful locations in Vienna.

The entrance to Service Space is on Schönbrunner Schloßstraße.

We recommend traveling by subway (U4 Schönbrunn) or by cab!
For participants who can only arrive by car – please note that there is a charge for parking.

Questions about Service Space

Service Space is the industry’s class reunion.
Quote from a participant.

In 2025, Service Space has a multi-faceted program on the agenda, led by topics such as Service Design and Service Portfolio.
Explore with us the latest developments in Generative AI, automation and monitoring to effectively optimize your service management.
We will show you how to practically integrate DevOps, Agile and Scrum into your day-to-day work and offer concrete solutions to successfully master compliance challenges such as NIS2, DORA and ESG.

The first highlights of our program have already been announced and we look forward to presenting them to you one by one on our program page. Stay tuned and check back regularly for the latest information about Service Space 2025.

SERVICE SPACE PARTNER 2025

BECOME A SERVICE SPACE PARTNER

The large Austrian ITSM projects start at Service Space. More than 150 decision-makers and service management experts from the most important Austrian companies await your solutions.

Take the opportunity to expand your network. Deepen the relationship with your existing customers. Tell the participants about your experiences in projects, organize a workshop or take part in a panel discussion! There is plenty of time for interaction at your stand during the breaks.

Service Space has been held once a year in Vienna since 2014.

Be there too!