Noel Bruton

Lead author MISD

Noel Bruton is an independent, British management consultant, trainer, bestselling author, and speaker specialising in IT Support. He joined the industry in 1979 and started his consultancy practice in 1991. He now has a worldwide clientele and readership in a range of industries and economic sectors. The inventor of numerous concepts, terms, algorithms, and methods, Bruton is the originator of much of what we now call ‘IT Support’. He is an impassioned, supremely knowledgeable, and engaging speaker unafraid of challenging convention with practicality. At Service Space 2018 he will talk about Mastering IT Support Delivery (MISD) –